{"id":21798,"date":"2025-04-13T19:01:23","date_gmt":"2025-04-13T19:01:23","guid":{"rendered":"https:\/\/toudeh-insight.com\/politique-de-retour-et-remboursement-2\/"},"modified":"2025-04-13T19:01:23","modified_gmt":"2025-04-13T19:01:23","slug":"politique-de-retour-et-remboursement-2","status":"publish","type":"page","link":"https:\/\/toudeh-insight.com\/en\/politique-de-retour-et-remboursement-2\/","title":{"rendered":"Politique de retour et remboursement"},"content":{"rendered":"<h3><strong>Return and Refund Policy \u2013 \u200b\u200bToudeh Insight Editions<\/strong><\/h3>\n<p><strong>Last updated: April 11, 2025<\/strong><\/p>\n<ul>\n<li><strong>1- Physical Products (e.g., printed books)<\/strong><\/li>\n<\/ul>\n<p class=\"translation-block\">If you receive a damaged or incorrect product, you have <strong>7 business days following receipt<\/strong> to contact us at <strong>support@toudeh.com<\/strong> with:<\/p>\n<ul>\n<li>A clear photo of the product<\/li>\n<li>Proof of purchase<\/li>\n<li>A brief description of the problem<\/li>\n<\/ul>\n<p>We will process your request and, as applicable:<\/p>\n<ul>\n<li>We will offer you a free replacement<\/li>\n<li>Or a full refund if the product is no longer available<\/li>\n<\/ul>\n<p>No returns will be accepted without prior authorization.<\/p>\n<p>We do not reimburse for delays caused by carriers or incorrect address information provided by the customer.<\/p>\n<p>Return Conditions:<\/p>\n<ul>\n<li>The product must be returned in its original, unused condition.<\/li>\n<li>Return shipping costs are the customer's responsibility, unless the product is defective or incorrect.<\/li>\n<\/ul>\n<ul>\n<li><strong>2- Digital Products<\/strong><\/li>\n<\/ul>\n<p>All digital purchases (e-books, PDFs, videos, downloadable files, etc.) are final and non-refundable.<\/p>\n<p>We encourage you to read product descriptions carefully before purchasing. If you have any difficulties accessing or downloading, contact us at support@toudeh.com \u2013 we will do our best to resolve the issue.<\/p>\n<ul>\n<li><strong>Questions<\/strong><\/li>\n<\/ul>\n<p>For any questions or return requests, write to us at:<\/p>\n<p><strong>support@toudeh.com<\/strong><\/p><p class=\"has-text-dark-color has-text-color has-link-color wp-elements-ffa0c999e6ef18cb919bb3a1a8378b93\"><\/p><p><\/p>","protected":false},"excerpt":{"rendered":"<p>Politique de retour et remboursement \u2013 Toudeh Insight \u00c9ditions Derni\u00e8re mise \u00e0 jour : 11 avril 2025 Produits physiques (ex. : livres imprim\u00e9s) Si vous recevez un produit endommag\u00e9 ou&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21798","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/toudeh-insight.com\/en\/wp-json\/wp\/v2\/pages\/21798","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/toudeh-insight.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/toudeh-insight.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/toudeh-insight.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/toudeh-insight.com\/en\/wp-json\/wp\/v2\/comments?post=21798"}],"version-history":[{"count":0,"href":"https:\/\/toudeh-insight.com\/en\/wp-json\/wp\/v2\/pages\/21798\/revisions"}],"wp:attachment":[{"href":"https:\/\/toudeh-insight.com\/en\/wp-json\/wp\/v2\/media?parent=21798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}